FAQs

Getting Started

Clazzez is a leading platform for people/individuals around Tutoring, Skills, Talents, Hobbies, Afterschool clubs, events or any recurring classes. Any individual (referred as Teacher) can advertise his talent and setup a courses and classes. A student can search for these classes and sign up. A Teacher can provide multiple classes whereas a Student can sign up to multiple skills/classes.

Clazzez is organized with a simple idea of creating Courses (referred to as 'Courzez') and its associated Classes (referred to as 'Clazzez').

For example, a Courze could be 'Karate Yellow Belt'. This Courze can have one of more Clazzez based on Location, Age group, Timings etc.

Signing up on Clazzez is free. Only registered users may create or register for Clazzez.

You can find more information on the How it works page.

Account & Profile

Creating an account on Clazzez is easy. You can do so in two ways, when you select the SIGN UP Link ie. either by connecting to Facebook or by entering your email and password.

When you sign up using email and password, you will receive a verification email. Once you verify your account, you can log in.

When you sign up using facebook, you can directly log in. You can also use your email id associated with Facebook, to log in next time directly. All you have to do is reset your password the first time. You can do so by clicking LOG IN and then clicking FORGOT PASSWORD link.

In case you have forgotten your password, you can reset it anytime. You can do so by clicking LOG IN and then clicking FORGOT PASSWORD link.

You will receive a Password Reset email from Clazzez. Once you click on the link in the email, it will redirect to you to a Password reset page on the platform.

Connecting to Facebook helps to gain trust from other users. Connecting with Facebook easily allows you to use your Facebook profile picture and offers the possibility to other users who view your public profile to see that you are a real person.

Yes, you can use your Facebook associated email id to login again. Your account remains the same. All you have to do is reset your password the first time. You can do so by clicking LOG IN and then clicking FORGOT PASSWORD link.

Unfortunately, you cannot change your primary email id associated with the account. Although, in the MY PROFILE section, you can always provide us your secondary email id.

If you do need to use another email id as your primary email, then its best to create a new account and deactivate the account with the old email id.

You can always change your username as long as it is unique. You can do so in the MY PROFILE section. When you enter a new username, please click CHECK AVAILABILITY to ensure that the username is not taken.

You can deactivate your account, if you wish to do so. Please click on SETTINGS -> DEACTIVATE ACCOUNT to do so. If you have any active Clazzez, you may not be able to deactivate your account until the Clazz ends, since Students associated with the Clazz may get impacted.

Although children below 16 years of age cannot create an account on their own, the site provides the capability for Parents to create and manage accounts for their children. Do note that the child cannot on his own login despite having an account.

To create an account for your child, a Parent must first create his/her own account. Once you have created your account, you can log in and go to MY PROFILE -> REGISTER CHILD. Here you can provide your child's profile details along with a unique username.

Once a child account is created, you can use the same to register for a class! In order to protect your child's privacy, your child's basic data will be visible only to Teachers for the registered clazzez and to nobody else on the site.

You can change these in SETTINGS -> PRIVACY SETTINGS and >SETTINGS -> NOTIFICATION SETTINGS pages easily.

By default your phone number and email id is not shown to anybody. If you prefer to have these visible to Students or on your Public profile, then you can make the selections accordingly.

All Notification settings are turned on by default. You can turn them off, if you wish.

Specially as a Teacher, your Public Profile is very important. Prospective Students usually find this very important to refer to, in order to appreciate a Teacher's capabilities and experience. We recommend that you take time to create a professional profile. You can view your profile anytime by clicking MY PROFILE -> VIEW MY PROFILE.

Teachers

Clazzez is a leading platform for talented individuals and Teachers to advertise their upcoming Courzez and Clazzez, with a one click registration process for Students. Also, a Teacher can engage with his students through the duration of the clazz and provide feedback and attendance updates.

In addition, Clazzez is free!

Clazzez is organized with a simple idea of creating Courses (referred to as 'Courzez') and its associated Classes (referred to as 'Clazzez').

Once you log in, you can click AS A TEACHER -> CREATE A NEW COURZE.

A Courze can be any subject that you intend to teach, for example, Hip Hop, Karate Yellow Belt or Chess Basics etc.

Once you have created a Courze by filling in all relevant information, you can create one or more Clazzez. Clazzez indicate the Location where you will teach this course, the cost, age group, timings etc. So you could teach Hip Hop on Mondays in Location A and on Wednesdays in Location B!! Both are different clazzez!

You should PUBLISH your Courzez and Clazzez in order for these to be visible to visitors and prospective students on the site.

You can edit your Courzez and Clazzez anytime. However, once your Clazz is active we recommend that if you make any changes, then please inform your Students directly using the MAILBOX or BROADCAST functionality in the system.

If your Email notifications are turned on, you will receive an email notification for a Registration request by a prospective student. You can also directly log in to your account and go to AS A TEACHER -> VIEW EXISTING COURZEZ AND CLAZZEZ and go to the respective clazz, where you will see the registration request in a queue.

If you would like to confirm a Student's registration request, then click CONFIRM. The student will move up to your confirmed list of students. The Student (or the Parent, in case the Student is a child) will receive a confirmation email.

Yes, you can! That's the beauty of this platform. Any user can be both a Student and a Teacher at any given time.

In order to administer your clazz(ez), please log in to your account and go to AS A TEACHER -> VIEW EXISTING COURZEZ AND CLAZZEZ and go to the respective clazz.

Here you can see the overview of your Clazz and a complete listing of all Confirmed or Waitlisted students.

When you click on a student name, you can see the Student details. Here you can also update the attendance records as well as send payment reminders!

As a Teacher, you can communicate with your Students in many ways as follows:

  1. Using MAILBOX functionality -- here you can send messages like a normal email to any registered student in your Clazz.
  2. Using BROADCAST MESSAGES functionality under AS A TEACHER -> VIEW EXISTING COURZEZ AND CLAZZEZ -- here you can broadcast a message to all your Students across all your active Courrzez! Active Courzez refers to those where a Clazz is already 'Active' i.e a Clazz that has already started. So only the students in active Clazzez will receive the message updates.
  3. Using BROADCAST MESSAGE functionality under AS A TEACHER -> VIEW EXISTING COURZEZ AND CLAZZEZ -> CLAZZ ADMINISTRATION -- here you can send messages to all Students registered only for the particular clazz.

We recommend you communicate with your students in a professional manner to provide feedback, updates, news, changes, information etc to Students relevant to the Courzez and Clazzez.

Yes, you can always delete your Clazzez as long as there are no associated students with it. You can do so in AS A TEACHER -> VIEW EXISTING COURZEZ AND CLAZZEZ section and select a Courze. With the Courze, select the relevant clazz and click delete icon to remove the clazz.

Clazzez is not yet enabled to make online payments. You can, however, send a reminder to the Students to make the payment through the CLAZZ ADMINISTRATION page.

Students

In the Search results, you will find all associated Courzez and Clazzez based on your search criteria. Click on any Courze and it will take you to a detailed Courze overview page with all associated Clazzez.

When you would like to register for a particular Clazz, you can click REGISTER FOR THIS CLAZZ. This will open a popup. Here you can either register for yourself or for your child. If you have not created an account for your child, you can very quickly do so on the same screen by clicking REGISTER CHILD.

Once you click REGISTER button, your request will be sent to the Teacher who will validate and confirm your registration request.

You can anytime see the status of your Clazzez whether Confirmed or Waitlisted by clicking AS A STUDENT-> VIEW MY EXISTING CLAZZEZ.

Although children below 16 years of age cannot create an account on their own, the site provides the capability for Parents to create and manage accounts for their children. Do note that the child cannot on his own login despite having an account.

To create an account for your child, a Parent must first create his/her own account. Once you have created your account, you can log in and go to MY PROFILE -> REGISTER CHILD. Here you can provide your child's profile details along with a unique username.

Once a child account is created, you can use the same to register for a class! In order to protect your child's privacy, your child's basic data will be visible only to Teachers for the registered clazzez and to nobody else on the site.

As a Student, you can communicate with your Teachers or other fellow students using the MAILBOX functionality in the system. We recommend the keep the message exchange professional and focused on the Clazzez subjects relevant to your learning.

If you have not received a confirmation from the Teacher, then its best to contact him/her using the MAILBOX.

It might be that the Teacher has filled in the clazz or you did not fit into the requirements of the Clazz etc, so we always recommend that you contact the teacher using the Mailbox.

Online payment is not available on Clazzez yet. A Teacher can send you Payment reminders though at the moment and you will have to make offline payments as advertised.

Security

At Clazzez, we care about your Privacy and Security and take every measure to ensure that we provide a secure platform. We have also enabled SSL on the platform to protect your data. We also recommend the users to take necessary security measures.

Please refer to our Privacy Policy for more details.



If you have any further questions, then please check out How it works or contact us directly with your questions.

Copyright © Clazzez B.V. 2017